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Admin panel · Airport transfers

Admin panel for airport transfers

Route, pick-up time, flight number, driver and journey status — all visible in one place, instead of scattered across messages.

Why a website alone isn't enough

Without a panel, every transfer has to be tracked by hand: who is handling it, whether the flight has changed and whether the client has already paid.

WhatsApp enquiries often lack the flight number, address or luggage count.

Journeys are assigned to drivers verbally, with no single view of the whole day.

A change in flight time means passing the information to the driver manually.

There is no history of clients who return to the island and need a transfer back.

What you see in the panel

  • Journey list with route, date and pick-up time.
  • Flight number assigned to each journey.
  • Driver status: available, assigned, en route, journey completed.
  • Vehicle type and number of passengers.
  • Payment status: pending, deposit paid, paid in full.
  • Operational notes: child seats, luggage, delays, special requirements.
  • View of return journeys linked to the original booking.

Customer data in the CRM

  • Passenger details and flight number.
  • Number of bags and passengers.
  • History of this client's previous transfers.
  • Tags: VIP, family, hotel client, apartment client.
  • Preferred language of communication.

Example statuses

New enquiryConfirmedAssigned to driverEn routeCompletedCancelled

Automations

  • Journey confirmation right after booking.
  • Reminder with the driver's details before arrival.
  • Alert for the administrator when the flight time changes.
  • Follow-up proposing a return transfer.

Reports

  • Number of journeys over a given period.
  • Driver and vehicle utilisation.
  • Revenue by route and vehicle type.
  • Sources of transfer enquiries.

Integrations

  • Transactional email (Resend) for journey confirmations.
  • WhatsApp link with the driver for the client.
  • Dolibarr or another CRM for settlements and client history.
  • Online payments for journey deposits.
  • Google Calendar for drivers and the journey schedule.

Related pages

WebsiteOK Blog

Related articles

See more resources on bookings, CRM and admin panels.

View blog
Customer questions

FAQ

Does the form require a flight number?+

Yes, the flight number can be a required field, visible straight away in the driver's panel and in messages to the client.

Can journeys be assigned to specific drivers?+

Yes. The panel shows a list of journeys with the option to assign a driver, a vehicle and track the status of the job.

What happens when a flight is delayed?+

The administrator can update the time in the panel, and an automation sends the revised information to the driver and the client.

Can you see the history of clients returning to the island?+

Yes. The client card shows previous transfers, making it easier to propose a return journey or another visit.

Discuss a panel for transfers

Describe your booking-handling process and I'll show you what a panel tailored to airport transfers could look like.

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