Admin panel for villas and holiday homes
Enquiry, bespoke quote, deposit, security deposit and the guest's stay — all in one view, tailored to premium rentals.
Why a website alone isn't enough
Premium stays call for bespoke quotes and security deposits, and without a panel it is easy to mix up what was agreed with one guest and what was agreed with another.
Premium enquiries need an individual quote, not a rigid booking basket.
Security deposits, deposits and add-on payments are tracked by hand in messages.
Owner blocks and maintenance holds are easily confused with the villa's real availability.
There is no history of the families and groups who return to the same villa every season.
What you see in the panel
- Enquiry list with dates, party composition and quote status.
- Property calendar with owner blocks, maintenance holds and OTA bookings.
- Deposit and security deposit status shown separately for each booking.
- Guest details: family, children, pets, special expectations.
- Add-ons module: transfer, arrival groceries, mid-stay cleaning.
- History of previous stays by the same family or group.
- Notes on the guest's preferences and special requirements.
Customer data in the CRM
- Lead guest details and the size of the group.
- Children, pets and special requirements.
- Tags: family stay, long stay, returning client, high budget.
- History of previous stays and preferences.
- Enquiry source: landing page, campaign, referral.
Example statuses
Automations
- Bespoke quote sent after an enquiry.
- Confirmation of the deposit and security deposit payment.
- Reminder and communication plan before arrival.
- Follow-up proposing another stay for the coming season.
Reports
- Number of enquiries and the quote-to-booking conversion.
- Revenue broken down by season and length of stay.
- Share of add-ons (transfer, groceries, cleaning) in revenue.
- Sources of premium enquiries.
Integrations
- Transactional email (Resend) for quotes and confirmations.
- WhatsApp link for quick arrangements with the guest.
- Dolibarr or another CRM for invoices and premium client history.
- Online payments for deposits, security deposits and add-ons.
- iCal from Airbnb and Vrbo for availability blocks.
Related pages
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Read articleFAQ
Does the panel handle bespoke quotes instead of a rigid price list?+
Yes. An enquiry can reach the panel as a request for a quote, and the administrator sends an offer tailored to the dates and the group.
Is the security deposit settled separately from the deposit?+
Yes. The panel shows a separate status for the deposit, security deposit and add-on payments, keeping the settlement clear for both sides.
Can you see the history of guests who return every season?+
Yes. The guest card shows previous stays, which makes it easier to prepare an offer for the next season.
Can you manage add-ons such as transfers or arrival groceries?+
Yes. Add-ons are a separate module tied to a specific booking and its payment status.
Discuss a panel for villas
Describe your booking-handling process and I'll show you what a panel tailored to villas and holiday homes could look like.
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